Privacy Policy

Privacy Policy

SECTION 1: Introduction

Klencars (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

SECTION 2: Information We Collect

Contact information

We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.

Communications data

If you opt in, we collect your messaging preferences and maintain records of consent, message delivery, and opt-out activity related to SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include IP address, browser type, pages visited, referring URLs, and interaction data. This information is used in aggregate to understand website performance and improve user experience.

Appointment and service data

If you schedule appointments or use our services, we may collect information related to those interactions in order to deliver services and provide support.

SECTION 3: How We Use Your Information

We use your information to:

Provide requested services and customer support

Send appointment confirmations and reminders

Send SMS and email communications that you have explicitly consented to receive

Maintain records of consent and opt-out requests

Improve our website and service performance using analytics

Protect our business and users, including fraud prevention and security monitoring

Comply with legal and regulatory obligations

We do not use personal information for purposes inconsistent with this Privacy Policy.

SECTION 4: Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

SECTION 5: How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service providers

We may share information with trusted vendors who assist us in operating our services, such as customer support tools, scheduling systems, analytics providers, and communication platforms. These providers may only use information to perform services on our behalf and are required to protect it.

Legal and safety

We may disclose information if required by law or to protect the rights, safety, and security of Klencars, our users, or others.

Business transfers

If Klencars is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

Third-party sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SECTION 6: Your Choices

SMS opt-out

You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

Email opt-out

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Access and correction

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

SECTION 7: Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

SECTION 8: Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

SECTION 9: Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.

SECTION 10: Contact Us

If you have questions about this Privacy Policy, contact:

Klencars
Address: 509 Lambert Cv
Phone: (512) 318-3414
Email: [email protected]